CHRISTUS Mother Frances Hospital - Tyler Receives Prestigious Magnet Designation - CHRISTUS Trinity Mother Frances Health System

Skip to Content

Section Menu

News & Media

Published on May 18, 2017

CHRISTUS Mother Frances Hospital - Tyler Receives Prestigious Magnet Designation

CHRISTUS Mother Frances Hospital - Tyler, including the CHRISTUS Trinity Mother Frances Louis and Peaches Owen Heart Hospital - Tyler and CHRISTUS Trinity Clinic, earns top nursing recognition in the country.


TYLER, TX – After a multi-year application process CHRISTUS Mother Frances Hospital - Tyler, which includes the Mother Frances Hospital - Tyler, the CHRISTUS Trinity Mother Frances Louis and Peaches Owen Heart Hospital - Tylerand CHRISTUS Trinity Clinic, have been granted recognition by the American Nurses Credentialing Center (ANCC) as Magnet® facilities – one of the most prestigious and exclusive recognitions in the health care world. Leaders and staff received the official announcement during a ceremonial phone call with ANCC representatives on Thursday.


“Magnet® designation really demonstrates nursing excellence in an organization, and our patients come here for excellent care throughout the health system,” said Robert Rose, MS, RN, NEA-BC, Chief Nurse Executive, CHRISTUS Health Northeast Texas. “Organizations that have achieved Magnet® status typically demonstrate shorter lengths of stay, higher quality outcomes, lower costs and higher levels of patient satisfaction – and these are all the goals that CHRISTUS Trinity Mother Frances Health System aims for across the organization, for all our patients. As a benefit to patients and their families, the Magnet® designation will bring better talent to Tyler as a community and will be a signal to our patients that we provide nursing care that exceeds national benchmarks and provides a work environment where nurses have a voice in their practice. We have worked incredibly hard for this, and to earn this designation is a true example of the dedication, compassion and commitment of this organization.”


The Magnet® Recognition Program recognizes health care organizations for quality patient care, nursing excellence and innovations in professional nursing practice. Developed by the American Nurses Credentialing Center (ANCC), Magnet® is the leading designation of successful nursing practices and strategies worldwide. Most hospitals and medical organizations do not meet the criteria necessary to apply for Magnet® recognition, as it is one of the most difficult statuses to achieve. CHRISTUS Mother Frances Hospital - Tyler is the only health care provider in the region to hold this designation.


“This designation is a tremendous honor for us and a testament to the culture of excellence among our Nursing staff. Only the very best hospitals and medical organizations are even accepted for application, and even fewer go on to achieve Magnet® status,” said Laurie Hartwig, MPA/HCA, BSN, RN, NEA-BC, Regional Administrative Director of Professional Excellence, CHRISTUS Health Northeast Texas and Magnet® Program Director. “Out of the hundreds of hospitals in Texas, less than 40 have achieved Magnet® status – less than 4 percent of organizations nationally have achieved Magnet® status.”


Once accepted for application, a hospital spends the 24-36-month application process gathering and producing the necessary submission documents, which the ANCC only accepts four times a year. On Oct. 1, 2016, the ANCC received and reviewed CHRISTUS Trinity Mother Frances Health System’s application, then scored the document; an in-depth review process, which took roughly 3 months. When the document was found to be “Excellent” the ANCC scheduled a three-day site visit in April which verified that the data in the document is accurate and representative.


During the Magnet® site survey, appraisers from the ANCC verified, clarified, and amplified the information in the document. They met with nurses and leaders across the organization, touring patient care areas and interviewing nurses about the work environment and nursing culture. The appraisers held roundtable meetings for feedback from nurses on topics such as leadership, staffing, Evidence-Based Practice, ethics, innovation in nursing, and retention and recruitment. All told, there were 66 meetings with more than 600 nurses speaking face-to-face with Magnet®surveyors. The event finished with an emotionally charged public community forum during which the ANCC appraisers heard examples of CHRISTUS Mother Frances Hospital - Tyler nurses impacting and changing lives in the community.


“The site visit was a celebration of the tremendous amount of work that has been done throughout our organization over the last four years, and was long-awaited,” said Hartwig. “It was a wonderful opportunity to celebrate all the time, energy and effort we have put into this process and to ensuring the care we provide is truly exceptional.”


“There are 14 forces of Magnetism, and we have shown we are excellent in all 14 of them to achieve the accreditation,” said Hartwig. “There are several advantages to achieving Magnet® status. The message it sends to public is that this is the gold standard in healthcare and that we have achieved quality standards that set us apart from organizations that have not achieved Magnet® status. Another key component is that organizations with Magnet® status attract quality talent – from nurses and physical therapists to pharmacists and doctors, people want to work for Magnet® organizations. To even achieve it means that we have the environment, skills and culture in place to make this a great place to work.” 


“Achieving initial Magnet® status is just the beginning. It’s an ongoing designation,” explained Hartwig. “We must reapply every four years, and continue to be innovative and elevate our standards of quality care and the patient experience. We have to maintain care at the highest levels.”


“This is a wonderful accomplishment for our System, and it is outstanding news for our physicians, advanced practice providers, medical staff and our trusted partner providers,” said Steve Keuer, MD, President of CHRISTUS Trinity Clinic and Chief Medical Officer of CHRISTUS Trinity Mother Frances Health System. “Hospitals that achieve Magnet® status demonstrate markedly improved outcomes for patients and create an atmosphere of cooperation, communication and shared desire to serve our patients. This is a deserved recognition of our nursing staff, but all of CHRISTUS Trinity Clinic will benefit from this tremendous achievement.”


“Achieving Magnet® status has been a goal of this health system for some time, and to earn this designation is truly something special,” said Chris Glenney, FACHE, President and Chief Executive Officer, CHRISTUS Trinity Mother Frances Health System. “From every level of the health system we feel an enormous sense of pride in this – not simply because we achieved this honor, but because of what this honor signifies to our leadership, to all our Associates, to our providers and to the people of Northeast Texas. This designation translates directly to providing even better care, and it shows that our nurses are driven to display compassion along with a commitment to excellence. Achieving Magnet® status is about creating a culture of excellence that we use to care for those who need it, and it is an incredible example of our Mission: to extend the healing ministry of Jesus Christ.”



Reviewed by Will K on May 18, 2017