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For Our Patients

At the heart of our System is our commitment to customer service. The well being, health and satisfaction of our patients and their families are the reasons we are here. Mother Frances Hospital has been recognized as a national leader in patient satisfaction among hospitals of any size in the United States by Press Ganey Associates, Inc., the health care industry’s top satisfaction measurement and improvement firm. This achievement reflects our ongoing passion to put our patients first. Trinity Clinic is the region's most preferred multispecialty physician group and many of our physicians have received Best Practice commendation from the American Medical Group Association.

Guided by our sponsors, The Sisters of the Holy Family of Nazareth, we are committed to improving the lives of those we serve through education, outreach and special services that range from Tele Care Plus, our free 24-hour health care phone resource, Children's Miracle Network, Senior Insurance, and Pastoral Care programs. Whether you are a patient, family member, employer, student, senior citizen or volunteer, Trinity Mother Frances Hospitals and Clinics is dedicated to offering you “only the best.”

Cell Phones

Cell phones can potentially interfere with our monitoring equipment. For this reason ALL CELL PHONES SHOULD BE TURNED OFF BEFORE ENTERING ANY OF OUR ICU AREAS. If you and other family members have personal cell phones, please provide the Clinical Liaison or ICU Nurse with the numbers to use for emergency contact.


Dawson Street Parking Garage:
- $4 to park
- $7 for Day Pass (purchase at parking booth)
- $15 for 7 Day Pass (purchase at parking booth)

FREE Parking:
- Dawson / Clinic Crive lot
- Reserved handicap parking in Mother Frances Hospital - Tyler entrance lot

Parking Map for the Mother Frances Hospital-Tyler.

Tobacco-Free Facility

Mother Frances Hospital is a non-smoking campus, therefore smoking is prohibited in all areas of the Trinity Mother Frances Hospitals and Clinics, including outdoor sitting areas.

Messages and E-mail

Family and friends may send e-mails to their loved ones by logging on to our website, www.tmfhc.org, and selecting “Patient E-Mail.” E-mails are delivered Monday - Friday.


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