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Trinity Mother Frances DirectCARE provides immediate medical attention for minor medical conditions that do not require treatment at a hospital emergency room.

With on-site X-ray and laboratory services, we are able to treat almost any routine illness or injury. We are staffed by a distinguished team of providers you can trust and who are dedicated to providing the same quality and compassionate care you receive from your primary care physician.

Our conveniently located Trinity Mother Frances DirectCARE facilites offers extended and weekend as well as online appointment scheduling for DirectCARE Lindale and DirectCARE Lake Palestine, so that we are here for you when you need us. Walk-ins Welcome.

Common Conditions and Treatments

Frequently Asked Questions

What is DirectCARE?

DirectCARE is a medical clinic providing immediate medical attention for minor, non-life-threatening acute injuries and minor illnesses for patients of all ages on a walk-in basis.

When should I go to Trinity Mother Frances DirectCARE?

  • When your illness is too urgent to wait
  • When your primary doctor's office is closed
  • When you are not able to schedule a convenient appointment
  • When you do not have a primary care physician, or are visiting from out of town

Why should I go to Trinity Mother Frances DirectCARE?

Trinity Mother Frances DirectCARE provides faster quality medical care at urgent care cost and provides convenient hours seven days a week as well as online appointment scheduling.

How long will I have to wait?

DirectCARE visits are generally an hour or less and walk-ins are welcome. However patients have the option of using CAREpass online appointment scheduling and waiting in the convenience of your own home until your visit, otherwise patients are seen on a first come first served basis. While every attempt will be made to see you as quickly as possible, wait times will vary, based on the number of patients in the clinic and the seriousness of your condition.

How much will my visit cost?

Your insurance co-payment is significantly less than the co-payment for a visit to the emergency room. Check your insurance card or call your insurance company to determine your co-payment. For example: DirectCARE insurance co-pays are usually $30 - $60, while emergency room co-pays range from $100 - $150. Also, the average total cost of a DirectCARE visit is significantly less than an emergency room visit. Emergency room treatment typically costs 4 to 10 times as much as an urgent care visit for the same treatment.

How can I pay for my visit?

To keep costs low for you, our valued patients, full payment or insurance co-payment is required at the time of your visit. Trinity Mother Frances DirectCARE accepts cash, personal checks, Visa, MasterCard, American Express and Discover cards.

When should I go to the Emergency Room?

Our DirectCARE facilities is not equipped like a hospital emergency department (ER). Therefore, patients with a major medical emergency or a health problem that is life or limb threatening should call 911 or go directly to your closest Emergency Room.

Does Trinity Mother Frances DirectCARE give medical advice or diagnosis thru email contact or over the telephone?

Our Liability Insurance does not allow us to give medical advice or diagnosis via email reply or over the telephone. However, do not be surprised if we call you after your visit to see how you are feeling.



Lake Palestine


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