Nondiscrimination Notice - CHRISTUS Trinity Mother Frances Health System

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Nondiscrimination Notice

CHRISTUS Trinity Mother Frances complies with applicable Federal civil rights laws and does not discriminate on the basis of age, color, creed, culture, disability (physical or mental), ethnicity, familial status, gender identity or expression, genetic information, language, national origin, military service, race, religion, sex, sexual orientation, socioeconomic status, or public assistance status.

CHRISTUS Trinity Mother Frances provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

CHRISTUS Trinity Mother Frances also provides free language services to people whose primary language is not English such as:

• Qualified interpreters
• Information written in other languages

If you need these services, please notify a hospital representative.

If you believe that CHRISTUS Trinity Mother Frances has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, etc. you can file a grievance via phone, email, mail, or in person with:

Susan Willmann
CHRISTUS Health
Civil Rights Coordinator
919 Hidden Ridge
Irving, TX 75038
CHRISTUS.CivilRights@christushealth.org
Telephone: 469-282-1298
Fax: 210-766-9468

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201 
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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