CHRISTUS Trinity Mother Frances Health System Earns National Recognition for Revenue Cycle Performance - CHRISTUS Trinity Mother Frances Health System

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Published on May 17, 2016

CHRISTUS Trinity Mother Frances Health System Earns National Recognition for Revenue Cycle Performance

 

TYLER, TX – The Healthcare Financial Management Association (HFMA) announced the 2016 winners of the MAP Award for High Performance in Revenue Cycle, including five hospital systems, five individual hospitals and three physician practices. 

HFMA’s MAP Award for High Performance in Revenue Cycle recognizes providers that have excelled in meeting industry standard revenue cycle benchmarks (MAP Keys), implemented the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense™ initiatives, and achieved outstanding patient satisfaction. Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues. Nearly 170 facilities began the application process for this year’s award.

HFMA President and CEO Joseph J. Fifer, FHFMA, CPA, said, “Congratulations to all of our MAP Award winners. Building a strong revenue cycle should go hand in hand with creating a better financial experience for patients, and these organizations demonstrate how to achieve that.”

Andrew von Eschenbach, Vice President of Revenue Cycle, CHRISTUS Trinity Mother Frances Health System in Tyler, TX remarked, “Applying for the MAP Award for High Performance reaffirmed and validated that we are doing the right things in revenue cycle – especially around key performance metrics, patient engagement, and patient satisfaction. As an organization, it prompted us to take a critical look at ‘what’s next’ while reminding us all that when we focus on executing our revenue cycle strategies, great things can happen.” 

 

“We have been working incredibly hard over the past several years to ensure that our highly performing clinical operation is supported by a highly functioning revenue cycle operation,” said Leah Dixon, Director, CHRISTUS Mother Frances Hospital Business Office. “It is a tremendous honor to receive this award as the competition is very tough and the challenges we face immense. Our revenue cycle involves all processes related to access, pre-registration, insurance verification, registration, financial support services, care management, charge capture, billing compliance, coding, documentation and records management, insurance and patient billing, collections and denial management. The focus of our revenue cycle is to deliver exceptional service to our patients so their focus can be on getting better.” 

 

The Revenue Cycle team includes Leah Dixon; Rachel McBride, CPC, Director of Revenue Cycle for CBO Clinics, CHRISTUS Trinity Mother Frances Health System; and Ben Fouse, Report Analyst for CHRISTUS Trinity Mother Frances Health System.

Winners of the 2016 MAP Award for High Performance include the following Health Systems:

 

Winning hospital systems:

AtlantiCare Health System; Atlantic City, N.J.

Geisinger Health System; Danville, Pa.

Presbyterian Healthcare Services; Albuquerque, N.M.

St. Elizabeth Healthcare; Edgewood, Ky.

CHRISTUS Trinity Mother Frances Health System; Tyler, TX

 

The award will be formally presented on June 26 at HFMA's 2016 National Institute in Las Vegas. 

 

Reviewed by Will Knous on May 16, 2016